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Sometimes, after a cancellation, it is noticed that a mistake was made and the cancellation statement cannot be used for the intended purpose. In such cases the account holder may ask the Issuing Body of the domain to amend the cancellation data directly ...
You have received a client certificate that enables you to log in to CMO.grexel.com. Please install the attached certificate on all PCs you use to access the system. Follow the steps below to install the client certificate in such a way that the user i...
Creating a user in CMO.grexel is easy. An organization can have as many users as it finds necessary. To create a user: 1. Navigate to USERS>CREATE USER 2. Fill the information in the form. All the information marked with a red star is compulsory. ...
What to write in the free text fields "Cancellation Purpose" and "Name of Beneficiary" (type of beneficiary accordingly) when performing a cancellation? Here is some recommended phraseology for different actors and cases: ENERGY SUPPLIERS * Energy su...
ROLE ORGANIZATION CONTACT INFO Competent Body, National Guarantee of Origin Issuing Body, Supervisory Authority, and Production Registrar Swedish Energy Agency energimyndigheten.se [http://energimyndigheten.se] Box 310 SE-631 04 Eskilst...
Deleting users is not possible because this would mean losing all activities records related to this user. Instead, you can simply LOCK a user. Any locked user will not be able to login to the system. To lock a user, navigate to USER MENU, search for the ...
If you need to declare changes to authorized persons towards Grexel, change invoicing information etc, you can do it by emailing the attached form properly filled and signed to support(at)grexel.com. Please make sure that the the form itself is properly...
With so many options available, it is not difficult to get confused. Here, we tell a bit about the user roles in the system so you can improve your experience when using CMO.grexel. There are currently 10 different roles for IB users and another 7 for A...
The concept of cancellation is extremely important in the process of energy certification because, in the same way as issuing of certificates detaches the origin of the electricity from the physical electricity, cancellation attaches the origin back to a ...
Opening an account in CMO.grexel [http://cmo.grexel.com/] domain Sweden is possible for all legal persons that are validly existing and registered in their home country. In addition organizations that are not licensed to take part in electricity wholesale...
At the beginning of each year electricity suppliers are faced with a common set of problems…How do I close my electricity product portfolio for last year properly? What do I disclose to those consumers not purchasing a specific electricity product? What i...
If you have received a new client certificate to login to CMO.grexel, it might be good to remove old, expired certificates from your computer.  To remove old certificate from Interned Explorer: * Open Internet Explorer browser * Open Internet opti...
CMO.grexel uses Client Certificate Based Authentication to login. This means that you have to install a certificate on your machine to access the system. The certificate is sent to you via email and the PIN code via SMS. It is recommended that you change ...
If you are about to transfer a certificate to another domain but cannot find a specific counterparty, it is likely that this counterparty’s account has not been added to CMO.grexel system yet. We try to keep the account list most up-to-date as possible, b...
Installing and using authentication certificates is easier in MS Internet Explorer 9 (or higher) and in Google Chrome browsers, but they work also in most other browsers. Here is instruction how to install client certificate in Firefox: * Open top rig...
To be able to register production devices for the purpose of EECS, the registrant must have an account in the EECS registration database CMO.grexel and the production device must be registered for the purpose of Swedish national guarantee of origin with E...
When transferring certificates to domains outside CMO.grexel, transfers usually take between 1 and 2 hours to be completed.  If the transfer is still pending after this period, you might be facing some of the below: * Some domains require approval o...
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